The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.

Ram (2015Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364[Taylor & Francis Online], [Google Scholar]. Hostility or hospitality? A review on violence...

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Autor Principal: Van Hoof, Hubert
Formato: Artículos
Lenguaje:eng
Publicado: 2017
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Acceso en línea:http://repositorio.educacionsuperior.gob.ec/handle/28000/3839
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spelling oai:localhost:28000-38392017-04-13T15:10:55Z The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador. Van Hoof, Hubert ABUSIVE SUPERVISION TURNOVER INTENTIONS CO-WORKER SUPPORT PERCEIVED ORGANIZATIONAL SUPPORT Ram (2015Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364[Taylor & Francis Online], [Google Scholar]. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) posits that violence and harassment are areas of concern within the hospitality industry, and scholarly interest in abusive supervision in the workplace has grown since the last decade. This study extends Ram's (2015. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) assertion by examining the effect of abusive supervision experiences on student employees? turnover intentions in a hospitality and tourism context in a high power distance culture, Ecuador. The results showed that abusive supervision was positively related to turnover intentions, and its effect was stronger than co-worker support, with the abusive supervision?turnover intentions relationship being fully mediated by perceived organizational support (POS). In addition, co-worker emotional support was found to attenuate the negative effects of abusive supervision on POS. All in all, the findings highlight the roles of POS in explaining the relation between abusive supervision and turnover intentions and co-worker emotional support in buffering the negative effect of abusive supervision. The important role of culture is discussed. http://www.tandfonline.com/doi/full/10.1080/13683500.2015.1076771?scroll=top&needAccess=true 2017-04-12T17:51:38Z 2017-04-12T17:51:38Z 2015 article Van hoof, Hubert. et al. (2015). The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador. Current Issues in Tourism. pp. 1-16 http://repositorio.educacionsuperior.gob.ec/handle/28000/3839 eng DOI;10.1080/13683500.2015.1076771 restrictedAccess pp. 1-16
institution SENESCYT
collection Repositorio SENESCYT
biblioteca Biblioteca Senescyt
language eng
format Artículos
topic ABUSIVE SUPERVISION
TURNOVER INTENTIONS
CO-WORKER SUPPORT
PERCEIVED ORGANIZATIONAL SUPPORT
spellingShingle ABUSIVE SUPERVISION
TURNOVER INTENTIONS
CO-WORKER SUPPORT
PERCEIVED ORGANIZATIONAL SUPPORT
Van Hoof, Hubert
The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
description Ram (2015Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364[Taylor & Francis Online], [Google Scholar]. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) posits that violence and harassment are areas of concern within the hospitality industry, and scholarly interest in abusive supervision in the workplace has grown since the last decade. This study extends Ram's (2015. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) assertion by examining the effect of abusive supervision experiences on student employees? turnover intentions in a hospitality and tourism context in a high power distance culture, Ecuador. The results showed that abusive supervision was positively related to turnover intentions, and its effect was stronger than co-worker support, with the abusive supervision?turnover intentions relationship being fully mediated by perceived organizational support (POS). In addition, co-worker emotional support was found to attenuate the negative effects of abusive supervision on POS. All in all, the findings highlight the roles of POS in explaining the relation between abusive supervision and turnover intentions and co-worker emotional support in buffering the negative effect of abusive supervision. The important role of culture is discussed.
author Van Hoof, Hubert
author_facet Van Hoof, Hubert
author_sort Van Hoof, Hubert
title The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
title_short The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
title_full The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
title_fullStr The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
title_full_unstemmed The impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in Ecuador.
title_sort impact of abusive supervision and co-worker support on hospitality and tourism student employees? turnover intentions in ecuador.
publishDate 2017
url http://repositorio.educacionsuperior.gob.ec/handle/28000/3839
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score 11,871979